If you have any questions about using bd89, this page has you covered. From registration and payments to games, mobile access, and account security — you'll find clear, straightforward answers here. If you can't find what you're looking for, reach out to our support team.
Click on any question below to reveal the answer.
What would you like to know? Below is a quick topic-by-topic support guide.
All information on registration, login, and passwords can be found in the Q&A above. If you're new, Register।
To learn more about transactions in BDT (৳), Transactions page See here.
If you don't receive a response, reach us by email at support@bd89-jit.com — we reply promptly.
Bd89 is built with mobile users in mind, so you can access the platform easily from any smartphone or tablet. The site is fully responsive and loads quickly on both Android and iOS. Opening it in your mobile browser gives you all the same features as the desktop version — nothing is left out. You don't need to install a separate app; the full gaming experience is available right from your browser.
For the best gaming experience on mobile, keep your internet connection stable. A Wi-Fi or 4G/5G connection ensures live games run without interruption. Switching to landscape mode can give you a better view in certain games. Also, keep your browser's data saver mode turned off, as it may interfere with live updates.
| Device Type | Supported Browsers | Live Games | Payment Options | Push notifications |
|---|---|---|---|---|
| Android smartphone | Chrome, Firefox, Edge | Fully Supported | BKash, Nagad, Rocket | Yes |
| IPhone / iPad | Safari, Chrome | Fully Supported | BKash, Nagad, Rocket | Limited |
| Windows PC / Laptop | Chrome, Edge, Firefox | Fully Supported | All Methods | Yes |
| Android Tablet | Chrome, Samsung Browser | Fully Supported | BKash, Nagad, Rocket | Yes |
As the list above shows, bd89 works consistently across virtually all devices and browsers. If you run into any issues, try clearing your browser's cache and cookies and attempt again. If the problem persists, contact our support team and mention your device model and browser name.
Your account security is our top priority at bd89. From the moment you register, your data is stored on encrypted servers and is never shared with any third party. Use a strong password containing at least 8 characters — a mix of uppercase and lowercase letters, numbers, and special characters. Changing your password every few months is a good habit that helps keep your account safe.
Completing the identity verification (KYC) process increases your withdrawal limit and makes account recovery easier. You'll need to submit a scanned copy of your National ID or passport. Verification is typically completed within 24 to 48 hours, and you'll be notified by email or in-app notification. Once verified, you won't need to submit documents again.
If you notice any suspicious login activity or transactions, change your password immediately and notify our support team. Never share your password or OTP with anyone — bd89 staff will never ask for this information. Avoid logging in over public Wi-Fi, as it may put your account details at risk.